9/12/2023 0 Comments Cdfi1000 pro![]() If the product has shipped, you will be responsible for the cost of shipping back the product. We do advise to cancel ASAP- as some of our products ship out quickly. Order cancellations must be done within 24 hrs of placing an order. Your refund will be processed after we have received your product and they have been inspected. Please note that you the buyer will be responsible for the return shipping cost. We just ask that you do this within 30 days* (depending on the Brand it could be sooner) of your purchase and the product is in the same condition as it was received including packaging, in the original box along with all manuals/instructions. If you are not satisfied with your product and would like to return it, please contact us for a Return Merchandise Authorization #. If damage has occurred, call us or email us right away.Īt Electric Fireplaces Central we want you to be 110% completely satisfied with your purchase from us. Damage must be noted at the time of delivery. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. If you do find the product is damaged, please notify the driver and write it on the receipt or (B.O.L) Bill of Lading- Its very important to note that no later than 24 hours from delivery time. Please look over your product when it arrives for any damage done to the box as well as inside. If you would like Inside Delivery, please notify us at the time of placing your order at Prices vary & service location is not available for all locations. Some drivers may assist in moving a shipment closer to your house or a garage but they are not required to. Also, since it is curbside delivery, you may want to have someone there with you that day to assist in moving your items. Please make sure the number on your order is correct. NOTE : Freight delivery is curbside delivery only and most times the freight company will not deliver your product without talking to you first to set up a day and time for the delivery. You will have all the information and will be notified with a tracking number approximately 24 hrs after your order is shipped. Certain products weighing over 100 lbs with wide dimensions will ship by a Freight Carrier. Our smaller products(100lbs or less) are delivered by either FedEx, UPS or USPS. Though we strive to get deliveries out immediately, we can not guarantee that your product will deliver before 12/25. ![]() We advise to purchase by 12/15 to receive your items before the Holiday. ![]() During Holidays your delivery may take a little longer. In total, deliveries normally arrive between 5-7 days from the time ordered. are shipped that same day or within 24 hours. Here at Electric Fireplaces Central shipping is free on all purchases over $99.
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